Shadow AI is shadow IT with a fast way out for data. Most of it is well-meant: someone wants to write faster or summarise a long document. The risk is what goes in, where it is kept and what the tool can reach once connected.
Blocking every AI tool rarely works. People find another one. What works is a register: which tools are in use, who uses them, what data they touch, and clear rules for each.
Where it shows up
- Browser chatbots used with client or patient data
- AI apps granted access to mailboxes or file storage
- Meeting and note-taking bots joining calls
How Centeye handles it
Centeye Lumen finds the AI tools in use across your clients, shows what each can reach, and acts on the rules you set.
Lumen: AI governance and registry →Go deeper: Shadow AI and NHI