Attackers have moved down-market. Small and mid-sized businesses pay, panic, and rarely fight back — and they’re now where a large share of attacks land. Microsoft’s Digital Defense Report 2025 found that over 70% of human-operated ransomware attacks target organizations with fewer than 1,000 employees, and Coveware’s Q4 2025 data puts the median ransomware victim at just 200 employees. For the MSPs who protect these companies, the problem isn’t a shortage of security products. It’s the absence of someone to run them.

The real gap is headcount, not tooling

There is no shortage of security tools. There is a total absence of analysts to operate them. Cisco’s 2025 Cybersecurity Readiness Index found 86% of organizations cite the cybersecurity skills shortage as a major challenge, and 77% already run 10 or more point tools — yet only 4% reach a “Mature” readiness tier. Most SMBs have no dedicated security budget and no in-house security expertise, and the global shortfall of cybersecurity roles means the hire isn’t coming. Buying another point tool just adds another dashboard nobody is watching at 3 a.m.

What an AI security team does differently

Centeye is built around two AI agents:

  • Kavach, an AI SOC analyst, watches seven attack surfaces around the clock, correlates signals across them into single incidents, and contains threats in seconds — at the autonomy level you set.
  • Argus, a plain-English vCSO, explains every incident in owner-readable language and writes the cyber-insurance readiness report.

The difference from a dashboard is that the work gets done — triage, correlation, and response — with your team in control of every important decision.

Why all seven surfaces matter

Real breaches don’t stay in one lane. A phishing email leads to a stolen login; the credential was already exposed on the dark web; malware drops on a laptop; a hidden command-and-control beacon phones home. A single-surface tool sees one step and treats it as a low-priority blip. Watching all seven surfaces — and correlating them — is how you catch the attack a point tool would miss.

Built for the way MSPs work

Centeye is multi-tenant by default: one pane of glass across every client tenant, per-client policy templates, and integrations with the PSA/RMM and identity tools you already run. You set how much autonomy Centeye has — per action and per client — and every automated action is reversible and audit-logged.

Want to see it run across multiple tenants? Get a demo. New to the terms above? Start with our security glossary.

Figures cited from the Microsoft Digital Defense Report 2025, Coveware Q4 2025 Ransomware Report, and the Cisco 2025 Cybersecurity Readiness Index. Centeye does not publish customer metrics it has not earned.